Privacy Policy
Privacy Policy
Last updated: August 4, 2025
This Privacy Policy for Mantlecrust Limited ("Company," "we," "us," or "our") explains how we collect, use, store, and disclose personal data when you use our services, including visiting our website at https://mantlecrust.com (the "Website").
1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide: We collect information you voluntarily provide when registering, requesting services, or contacting us. This may include names, contact details, and company info.
Payment data: Payments may be processed by third-party providers like Stripe. Their privacy policies govern data collection.
Automatically collected data: We collect technical data such as IP address, browser type, and interaction data for analytics and system maintenance.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your data to:
Provide and manage services
Facilitate account creation
Improve services through analytics
Send service or marketing communications (with consent)
Comply with legal obligations
Prevent fraud and ensure system security
3. LEGAL BASES FOR PROCESSING
We process your personal data under the following legal bases:
Consent (which can be withdrawn at any time)
Performance of a contract
Legal obligations
Legitimate interests (e.g., service improvement or communication)
4. SHARING YOUR PERSONAL INFORMATION
We may share your data with:
Payment processors
Marketing and analytics partners
Legal authorities if required
Parties involved in business transfers or restructuring
5. SOCIAL MEDIA LOGINS
If you sign in using platforms like Google, we receive profile information per your settings on that platform.
6. DATA RETENTION
We retain personal data only as long as necessary for the intended purpose or legal requirements. Upon expiration, data is deleted or anonymized.
7. INFORMATION SECURITY
We implement technical and organizational safeguards, but no system is 100% secure. Use caution when sharing sensitive information.
8. CHILDREN'S PRIVACY
We do not knowingly collect data from individuals under 18 years old. If such data is discovered, it will be deleted promptly.
9. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have the right to:
Access or update your personal information
Withdraw consent
Request deletion
Object to processing
File complaints with local data protection authorities
10. KENYA PRIVACY RIGHTS
Kenya residents may request information about our data practices under "Kenya" law. Email requests to our official contact.
11. CHANGES TO THIS POLICY We may revise this policy periodically. Updates will be published on our Website with revised dates.
12. CONTACT US If you have questions, contact us at: Mantlecrust Limited Mumias, P.O. Box 11 Bookers, Kakamega County, Kenya Email: [info@mantlecrust.com]